Payment & Security Policy

1. Payment Methods

We accept online payments through the following methods:

• Credit/Debit Cards — Visa, Mastercard, JCB
• PromptPay — Pay via QR Code
• TrueMoney Wallet

2. Currency and Payment Limits

All prices for products and services are displayed and charged in Thai Baht (THB) only. The maximum amount per transaction depends on the method, as follows:

If your order total exceeds the limit of all methods, please contact us to pay through an alternative channel.

3. Payment Process

1. Select your products and proceed through the cart and checkout
2. Choose your preferred payment method
3. Complete payment per the method's steps (enter card details / scan QR / confirm in-app)
4. The system confirms the result and updates your order status automatically

4. Payment Security

• All payments are processed through Omise (Opn Payments), a payment service provider certified to PCI-DSS Level 1 standards
• Our website uses SSL/TLS (HTTPS) encryption across all pages
• Credit/debit card payments use 3D Secure (OTP) authentication on every transaction to prevent unauthorized card use
• We do not store your credit card number or card details on our servers. Card data is transmitted directly to and stored securely by Omise

5. Payment Confirmation

Upon successful payment, your order status is updated automatically. You can check the status on the "My Orders" page in your account. If you have paid but the status is not updated within 24 hours, please contact us with your payment proof.

6. Account Security

Please keep your password confidential and do not share it with others. If you suspect unauthorized access to your account, please change your password and notify us immediately.

7. Fraud Prevention

For customer safety, we reserve the right to review, delay, or cancel transactions that are risky or suspected of fraud. We may request additional identity verification in some cases, to protect both customers and the store from unauthorized card or account use.

8. Receipts and Tax Invoices

We issue proof of payment for every order. If you require a full tax invoice, please provide your invoicing details (name, address, tax ID) at checkout or contact us afterward.

9. Refunds

Refunds are processed through the same payment method used for the original purchase, as detailed in our Return & Refund Policy and Cancellation Policy.

10. Contact Us

If you have questions about payments or security, please contact: